Tips for Training Staff on ERP Software

It is not always easy to train the staff in the use of the best erp software in saudi arabia, more so in areas of the globe that are only recently embracing the technology, such as Saudi Arabia. A well implemented training strategy can make ERP implementation successful and enhance user acceptance and productivity. In this blog post, we will discuss the essential elements that help staff members to use the Software.

Tips for Training Staff on ERP Software in Saudi Arabia”

In this blog post, we will discuss the essential elements that help staff members to use the Software. They are:

1.     Assessing Training Needs

 The first thing to do in the training program of ERP is the assessment of the requirement of your staff. This facilitates the identification of the skills deficiency and come up with a training program that responds to the various user needs.

 • Conducting a Skills Gap Analysis:

 Determine which of the employees need basic training in the use of ERP and which employees need more of the advanced features.

 • Tailored Training Programs:

 Categorize your staff into groups by their functions for them to be trained according to their functions for instance human resource, financial, procurement.

2.     Different strategies for training in the organization are thus as follows:

 ERP systems are interconnected and different departments of an organization will use the software in a different way.

 • Finance:

 Emphasize on the content that explains how to integrate an automated process for the preparation of financial reports, invoices, and ensuring the compliance with the ZATCA for e-Invoicing.

 • Human Resources:

 Teach the client on the proper way of managing payroll, hiring employees, and even evaluating them.

 • Supply Chain:

 Explain how one can apply inventory tracking, demand forecasting, and supplier management.

3.    Selecting the Proper Training Techniques

 There are different ways that can be used to deliver ERP training. When all these methods are adopted it turns out to be a good way of enhancing learning.

 • In-person Training:

 In Saudi context, face to face training is effective especially for senior employees. This also has a close connection to the fact that Saudis are more comfortable when it comes to a direct conversation rather than using an interpersonal communication technology tool.

 • E-learning Modules:

 Have available learning opportunities that can be accomplished by staffs in a flexible way. This is particularly advantageous to the employees who work in remote areas.

 • Hands-on Workshops:

 Skills retention and problem solving although there are practical workshops where the employees can be able to engage with the ERP system.

4.     Providing Training in Arabic

 Hence, there is the need to provide the best HR software in saudi arabia training in both Arabic and English so that those who do not understand English will also be included.

 • Bilingual Trainers:

 Hire trainers who are bilingual to ensure that the employees with Arabic proficiency will be served by the trainers while for the rest of the employees who do not understand Arabic will be served by the same trainer translating for them.

 • Localized Learning Materials:

 All manuals, video tutorials and FAQ should be translated into Arabic.

5.     Promoting a Change Culture towards Learning Continuously

 ERP systems are dynamic and so should be the training strategies that are used in the implementation of the ERP system. Promote lifelong learning on the part of the employees.

 • Ongoing Support:

 Implement a help desk or an ERP support section to which the employees can turn to after the training.

 • Regular Updates:

 Bi-annually conduct refreshing courses to ensure that the staff is up to date with new features in the ERP system or any changes in the laws such as the Saudi VAT.

6.     Leveraging Saudi Government Support

 Saudi Arabia has rightly incorporated the digital change as a part of its Vision 2030 and organizations can capitalize on this drive by availing government schemes that promote ERP implementation.

 • Government Incentives:

 Discuss funding options for digitization and training within the Saudi context and in relation with Saudi Vision 2030.

 • Compliance Training:

 Make sure to incorporate ZATCA (e-invoicing) as well as other local regulatory compliance factors involved in the training to enable your business to adhere to Saudi laws.

7.     Measuring Training Success

 In this case, to see the effectiveness of the ERP training program that you are going to implement, you have to be able to set goals and be able to measure the results.

 • Employee Feedback:

 Collect participants’ feedback to enhance the training contents and the ways of delivering the information.

 • Performance Metrics:

This is with the help of productivity, accuracy, and the general usage of the ERP software to see how much the staff has embraced it.

 • Post-Training Assessments:

This is done through tests to check how much the employees have grasped the fundamental aspects of the application and how well they can incorporate them in their operations.

8.      Leadership Participation in the Training Exercise

 It is quite evident that leadership has a significant influence on ERP implementation outcomes. Involve top management in the training process so as to ensure the necessary top-down approach in the implementation process.

 • Lead by Example:

One can also recommend that senior leaders be taken through the training first, as an example to the rest of the employees.

 • Regular Check-ins:

Make sure leaders go through the teams to see if there are any issues with the new system and if all is going as planned.

9.     Creating a Knowledge-Sharing Environment

People learn in teams and this is beneficial because everyone gets to learn from each other. Teach your employees to transfer knowledge and or share experience.

 • ERP Champions:

Assign key personnel in every department that have deeper understanding on the ERP and can help or guide the others.

 • Peer Learning:

Encourage internal meetings or online discussions where employees could discuss such things as work experiences and examples, or how to solve certain problems.

10.  Incentivizing Training Participation

One of the ways of ensuring that employees commit themselves into the training programs is providing incentives.

 • Recognition and Rewards:

For instance, it is possible to reward such employees with certification, promotion, or even financial incentives upon completion of the training.

 • Gamification:

 Use elements of fun in the training, for instance, using quizzes or competition in the training.

Conclusion

 It is a complex process to train Saudi Arabian staff on ERP software because of language barriers and cultural differences as well as the organization’s demands. Based on the findings of this study, several recommendations that could be followed by companies include the following: There is need to have a structured training program, constant support and leadership commitment towards th