Why is Neon as a Billing Partner for Telecom?

Billing is increasingly complex, requiring tools that simplify processes without compromising accuracy or efficiency. Neon Soft has developed a leading telecom billing platform over the years, providing businesses with a range of solutions that save time, reduce manual effort  and allow telecom providers to focus on growth. This blog highlights the features of Neon Soft that make it an ideal billing partner for telecom companies of all sizes.

Billing Features of Neon Soft

Neon Soft offers a comprehensive suite of billing features that cater to both wholesale and retail telecom services. The platform’s capabilities span various aspects of billing, making it a powerful solution for businesses looking for complete control over their financial operations.

1- Customised invoice templates

Neon Soft allows companies to create professional looking invoices that are fully tailored to their brand and customer needs. With an easy to use template designer, businesses can produce custom invoices that reflect their identity while delivering clear, itemised billing information to customers.

2- Automated CDR processing

Managing call detail records (CDRs) is essential for telecom companies  and Neon Soft simplifies this process with its automated system. By collecting, rating  and verifying CDRs automatically, businesses can ensure accurate billing without spending unnecessary time on manual tasks.

3- Sophisticated call accounting

Neon Soft’s call accounting features offer telecom providers advanced tools to manage credit control, account balancing  and automatic account blocking. This system supports both prepaid and postpaid customers, ensuring that all billing operations are handled efficiently.

4- Intuitive invoicing automation

With Neon Soft, generating invoices has never been easier. The platform offers both automatic and manual PDF invoicing options, allowing businesses to set up recurring charges or manage one off transactions. Invoicing logs are detailed, providing full transparency into the billing history.

Rate management: A complete solution for telecom providers

One of Neon Soft’s standout features is its powerful rate management tools. Telecom companies rely on accurate and efficient rate management to maintain profitability  and Neon Soft delivers a system that automates much of the manual work involved in this process.

1- LCR Lists

Least Cost Routing (LCR) lists are critical for managing telecom costs  and Neon Soft makes it easy to generate these lists based on routing policies such as prefix and preference. The platform’s multi currency support allows telecom companies to handle international services with ease.

2- Rate generator

Neon Soft’s rate generator automates the creation of rate tables, allowing businesses to analyse vendor rates and apply margins that fit their pricing strategies. Rate tables can be scheduled for future updates, ensuring that telecom companies always stay ahead of market changes.

3- Bulk rate updates and notifications

Telecom companies dealing with multiple clients will appreciate Neon Soft’s bulk rate update feature. With just a click, businesses can update rates for multiple customers at once. Additionally, the platform sends out rate notifications, highlighting changes to customers and maintaining transparent communication.

Centralised reporting and  monitoring

Telecom providers need constant visibility into their operations to maintain efficiency  and Neon Soft excels in this area with its centralised monitoring and reporting features.

1- Centralised monitoring

Neon Soft allows businesses to monitor CDRs from multiple sources in real time. Its live dashboards and custom reports provide a detailed overview of telecom operations, ensuring that companies can track usage, billing  and performance at a glance.

2- Report and monitoring tools

Neon Soft offers a full suite of monitoring tools, from call analysis to Quality of Service (QoS) monitoring. These tools provide deep insights into telecom performance, allowing companies to make data driven decisions. Alerts and notifications ensure that businesses can respond quickly to any issues that arise.

Supporting growth with flexible billing solutions

Neon Soft’s platform helps telecom businesses grow. By automating tedious processes and providing advanced tools for pricing, invoicing  and customer management, Neon Soft enables telecom companies to focus on expanding their services and increasing revenue.

1- Integrated CRM dashboard

The integrated CRM dashboard provides businesses with a centralised view of customer information and billing data. This makes it easier to manage customer relationships and improve service delivery.

2- Fraud management

Telecom fraud is a growing concern  and Neon Soft’s billing system includes fraud detection and prevention features. These tools monitor real time activities to prevent financial loss and ensure that customer data remains secure.

Why choose Neon Soft?

Neon Soft offers telecom companies a comprehensive billing solution designed to simplify and enhance all aspects of their operations. From customised invoicing templates to advanced rate management tools and real time monitoring, Neon Soft covers every base. Its robust, adaptable platform allows businesses to focus on growth while maintaining full control over their billing processes.
Neon Soft’s billing platform is giving telecom companies the tools they need to stay competitive, efficient  and profitable in a rapidly changing market. Whether handling wholesale or retail billing  or managing prepaid and postpaid accounts, Neon Soft provides the flexibility and reliability needed to scale your telecom business with confidence.

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